Refund Policy
Last updated: 26 September 2026
Creatives Skool is a digital program with immediate access to the course, resources and a private community. We want you to join without worrying about losing your money.
How to ask for a refund
- Message us on WhatsApp at 0316 4601108 or email ceo@creativesskool.com within 7 days of the day your access was granted.
- Include your order reference (it starts with CS-) or the number you paid from, so we can find your payment.
- You don't need to prove anything or fill a long form. Telling us why helps us improve the course, but it is optional.
What happens next
- We send the full amount back to the same bank or wallet account you paid from.
- Your access to the course and the community is removed once the refund is sent.
- The guarantee is once per person. If you rejoin later, that enrolment is final.
After 7 days
Requests made after the 7-day window are not eligible, except in these cases, which apply at any time:
- Duplicate payment: you paid twice for the same enrolment. Send both transaction references and we will return the extra amount.
- Unmatched payment: you sent funds we cannot match to an enrolment and you do not want to proceed. Send proof and we will return the un-applied amount.
- Never granted access: we verified your payment but could not give you access and cannot resolve it. We refund you in full.
What the course does not promise
Creatives Skool teaches a skill. It does not guarantee clients, income or any specific result. See the Terms of Service.
Access problems are not refunds
If you have trouble logging in or finding a lesson, that is a support issue, not a refund case. Email ceo@creativesskool.com and we will fix it.
Chargebacks and disputes
If you raise a dispute with your bank or wallet provider instead of contacting us first, your access may be suspended immediately while we investigate.
Your statutory rights
Nothing in this policy removes any right you have under applicable Pakistani law.